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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German and English language skills (at least C1 level for both speaking and writing); 6–12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 10 AM–6 PM UTC; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Vous pourriez être notre prochain talent si : Vous êtes sociable, aimez travailler en équipe et évoluer dans un environnement dynamique Vous maîtrisez parfaitement le français (écrit et oral) et êtes à l’aise en anglais Vous êtes proactif(ve), autonome et prenez des initiatives Vous faites preuve de rigueur, diplomatie et excellent sens relationnel Vous aimez résoudre des problèmes : pour vous, il y a toujours une solution Vous êtes à l’aise avec les nouvelles technologies et les outils digitaux Patience, pédagogie et sens du service font partie de votre ADN Ce que nous offrons Tickets restaurant dès le premier jour Assurance maladie dès l’intégration 28 jours de congés Primes variables sur objectifs Formation et accompagnement sur mesure Un environnement bienveillant, une super ambiance et des team buildings toute l’année Au sein de l’équipe Customer Experience, vous serez amené(e) à : Accompagner et assister nos clients dans la résolution de leurs demandes, tout en garantissant une expérience utilisateur optimale Identifier, remonter et centraliser les problématiques clients afin de contribuer à l’amélioration continue de nos produits et services Participer activement à l’excellence de l’expérience client et à la satisfaction de nos utilisateurs Collaborer avec les équipes internes pour résoudre les problématiques complexes et améliorer nos process</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Senior PHP Symfony Developer (H/F), in CDI Tunis for our subsidiary Septeo Solutions Experts-Comptables. In an agile environment and assigned to the R&D department of SEPTEO TN, in daily contact with the teams in France, you will join an experienced team of 7 developers and will directly contribute to the evolution of our innovative SaaS solution for automatic accounting invoice processing.</p><p>Your daily tasks:</p><ul><li>Develop new features and improve our applications.</li><li>Maintain existing frontends and contribute to the development of NEO, the modernized new version of Ingeneo.</li><li>Handle ticket processing and proactive maintenance.</li><li>Participate in the Symfony 7.4 to 8.0 version upgrade.</li><li>Contribute to new projects and product innovation.</li></ul><p>Technical Stack:</p><ul><li>Back: PHP Symfony</li><li>Front: Vue.js, JavaScript, TypeScript, CSS Bootstrap</li><li>Databases: MySQL / MariaDB / ElasticSearch</li><li>Development Tools: Composer, Git, PHPStorm</li><li>Environment: Linux</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>And what if it was you?</p><ul><li>You have at least 5 years of experience in web application development.</li><li>You have a strong command of Symfony 7 and 8.</li><li>You have a good command of JavaScript, with desired experience in Vue.js.</li><li>You appreciate teamwork and daily collaboration with teams based in France and Tunisia.</li><li>You are recognized for your autonomy, your initiative, and your ability to advance on complex technical subjects.</li><li>You have solid experience in Agile environments and appreciate continuous improvement approaches.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You participate in providing support to users.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental trades of service desk and/or proximity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of a team 24/7</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our strong growth, our E-Axess entity, within the Septeo Solutions Hospitality division, is recruiting a Back-End Developer (M/F) on a permanent contract in Tunis. You will join an experienced technical team with a strong culture of collaboration, knowledge sharing, and skills development. Your daily tasks: Design and develop back-end APIs in .NET / ASP.NET Core; work on Azure cloud architectures (Service Bus, Storage, Cosmos DB, etc.); develop and maintain technical interfaces with external partners; work on automated processing and collection of external data; diagnose and correct production anomalies; document your developments and share your knowledge with the team. Technical Stack: Frameworks: .NET Core (6 & 8), C#, Web API; Cloud (Azure): Cosmos DB, Service Bus, Storage, Service Fabric; Architecture: Serverless (Functions, Container Apps), Microservices; Containerization: Docker, Kubernetes; Data: SQL Server (2012+); Quality: Unit testing (MSUnit, xUnit); DevOps & Tools: Azure DevOps, Git, Visual Studio 2022</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a Master's degree (or equivalent), you have at least 5 years of experience in a similar technical environment. You are known for: Your autonomy in managing your technical projects; your analytical and problem-solving skills; your teamwork and effective communication; and your sense of responsibility and commitment to software quality. The following will be considered assets: A good understanding or practical experience with Python; knowledge of Akka.NET and actor-based development principles; and an aptitude for front-end development, particularly with Angular.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: We are looking for a Client Accountant (M/F) for a permanent position in Tunis. Within the Credit Management team and working alongside 6 Client Accountants located in France and Tunisia, you will manage accounting operations and financial transactions between Septeo and its clients. Your daily tasks will include: Entering customer payments (bank transfers, check deposits, direct debits, credit card payments); Performing and verifying bank reconciliations; Ensuring the accuracy of accounting transfers; Participating in the reconciliation and monitoring of customer accounts; Responding to customer requests (invoices, account statements, supporting documents).</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in accounting. You are proficient in Excel (data management and analysis, indicator tracking, controls, etc.). You are known for your rigor, organizational skills, and reliability. You have a genuine desire to learn, develop your skills, and commit long-term. You enjoy collaborative work and actively contribute to a positive work environment. An interest in digital tools and AI is a plus.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ICU Istituto per la Cooperazione Universitaria is recruiting a Project Manager to be based in its Tunis office (the position would be remote). Application deadline: 12/06/2026. • Department : Programme department • Start date : 1st of August 2026 (flexible) • Location : Tunis, Tunisia. The position is based remotely in Tunis and supports activities in Libya. Regular field missions to Libya (Tripoli Misurata) are foreseen, subject to security clearance by the Head of Mission in Tunisia. • Reporting to : Head of Mission Tunisia Libya, based in Tunis • Salary :3.000 3.500 grossbased on experience • Type of contract : Co.Co.Co. (collaborazione coordinata e continuativa) • Contract duration : 18 months (with possible extension)</p><p>The Project Manager will be responsible for the overall management of the WOSOL project, financed by AICS, with a total duration of 18 months, implemented in Libya in the urban districts of Janzour (Tripoli) and Zaroq (Misurata). The project aims to contribute to strengthening local response capacities in public health and water, sanitation and hygiene (WASH) services in Tripoli and Misurata , in order to improve equitable and safe access to basic services for vulnerable populations.</p><p>Responsibilities • Management and coordination of project activities to ensure that project objectives are achieved within the prescribed timelines and within the parameters of the funding received. Overall responsibility for quality and project management; • Direct management and coordination of ICU project activities with partners and local stakeholders; • Management, supervision and monitoring of the work of local project staff; • Meetings with partners to share project details, assign tasks, timelines and responsibilities, and to establish a joint work plan and ensure follow-up; • Drafting of reports (interim and final); • Financial and administrative management in collaboration with dedicated technical staff: preparation of monthly petty cash reports, identification of the financial and economic commitments required for project implementation, collection of quotations in accordance with the terms of reference for procurement management, authorisation of project expenditures and planned equipment purchases; • Management and responsibility for in-country bank accounts related to the project; • Preparation of project management documents and their regular transmission to the NGO headquarters: quarterly narrative and financial project reports, quarterly planning of in-country fund transfers, monthly progress updates on in-country activities and related expenditures, preparation of interim and final reports in accordance with AICS procedures; • Coordination with relevant stakeholders (partners, beneficiaries, relevant Ministries, international sector organisations, etc.) and with sector working groups; • Continuous monitoring of activities against timelines and budget limits; • Development of communication and visibility materials in coordination with headquarters, dedicated ICU and AICS staff; • Availability to carry out other activities necessary for the successful implementation of the project and to foster synergies with ICU projects and programmes in the area and/or in the same project sectors.</p><p>How to apply https://www.icu.it/en/careers/project-manager-libya-2/ Click on the Candidati per la posizione button at the bottom of the page and upload the following documents, only if aligned with all the essential requirements: • CV (PDF) in English or Italian, named Project Manager Libya_Family Name _CV ; • Motivation letter (PDF) in Italian or English, covering at least the following 5 points: a) any previous knowledge of ICU or its partners; b) relevant personal and professional experience that may be valuable for this position; c) expected annual gross salary; d) earliest availability date; e) references contact. Please name the file Project Manager Libya_Family Name_Motivation Letter ; Only shortlisted candidates will be contacted and references may be requested at the early stages of the selection process.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong> • Minimum educational requirement: Master s degree. A degree in Social Sciences, Cooperation and International Relations, or another relevant field, obtained at least 5 years ago, will be considered a preferential qualification. • Languages: excellent knowledge of Italian and English (minimum B2 level); a basic knowledge of Arabic is appreciated. • Level of experience in the sector: at least 3 years of experience in emergency initiatives in humanitarian or transition contexts, preferably in the Middle East. In-depth knowledge of the Libyan context and dynamics related to internally displaced persons is desirable; experience in health projects is an asset. • Level of experience in development cooperation: at least 5 years of experience in the cooperation sector; • Ability to plan resources to achieve objectives within the required timeframes; • Demonstrated ability to directly implement field activities; • Excellent interpersonal skills and ability to manage multiple partners and stakeholders; • Driving licence for the frequent travel required in the field; • Previous experience with AICS is considered a preferential qualification. <strong>Preferred requirements</strong> • Previous knowledge of the Libyan context and dynamics related to internally displaced persons; • Previous work experience in Libya; • Knowledge of French and/or Arabic language; • Knowledge of AICS Emergency project management and reporting procedures; • Previous experience in managing AICS Emergency projects. <strong>Qualification, skills and knowledge</strong> • Ability to analyse and manage operational and security risks in fragile and highly unstable contexts, including risk identification, mitigation measures, and continuous updating of context analysis; • Familiarity with the Conflict Sensitivity and Do No Harm approach, and ability to integrate these principles into project planning, implementation, and monitoring; • Ability to operate in complex environments with a high degree of uncertainty, adopting a pragmatic and solution-oriented approach, including in situations of limited access or remote management; • Strong interpersonal and negotiation skills in sensitive contexts, including interaction with local authorities, partners, and stakeholders in politically and socially complex environments; • Ability to coordinate and communicate effectively on security-related matters, in liaison with the Head of Mission and in compliance with internal security procedures; • Proven ability to directly implement field activities; • Good knowledge of M&E tools; • Ability to plan time and activities according to priorities, deadlines, and objectives; • Ability to work independently and in a team, with initiative, collaboration, and flexibility; • Driving licence.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a highly motivated Software Engineer to join our Hardware-Assisted Verification Division. You will be part of a high-performing FPGA-based prototyping R&D team responsible for designing, developing, and debugging software programs for the Veloce proFPGA prototyping platform.</p><p>Job Responsibilities:</p><ul><li>Assist senior engineers in designing, developing, modifying, and implementing software for internal and external products, with a focus on exceeding customer expectations through high-quality and timely delivery.</li><li>Ensure the overall functional quality of released products across all required platforms and mechanisms.</li><li>Work under close supervision.</li><li>Apply basic skills with moderate levels of proficiency.</li><li>Develop software for low-level validation of components.</li><li>Integrate system components in close coordination with the software team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s or Master s degree, or equivalent experience, in Computer Science or Electronics Engineering.</li><li>Experience with C++, algorithms, and object-oriented software development.</li><li>Proficiency in digital design using HDL languages such as VHDL, Verilog, and SystemVerilog.</li><li>Hands-on experience with FPGA design, FPGA tools (Vivado, Quartus), and static timing analysis (STA).</li><li>Strong debugging skills in RTL design and simulation.</li><li>Familiarity with Linux and scripting languages such as TCL, Bash, and Python.</li><li>Experience working in collaborative, multi-team environments using version control systems such as Git, Perforce, or SVN.</li><li>Fluent in English.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <span>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Specialist / Sr. Specialist, BCM, where you will be an integral part of our dynamic Global Operational Risk Management team. In this pivotal role, you will safeguard our organization, ensure rapid recovery, and maintain business stability across the jurisdictions where we operate. Ready to make an impact? Apply now and let s start something brilliant!</span></p> Join Transcom as a Specialist / Sr. Specialist, BCM! <p>Be on the front line of resilience for our team and deliver impactful work on a company level. In this role, you will:</p> <ul> <li> <p>Develop & Maintain BCM Plans: Design, implement, and regularly update comprehensive business continuity, emergency preparedness, incident management, and disaster recovery plans.</p> </li> <li> <p>Conduct Business Impact Analysis (BIA): Perform regular analyses to assess potential disruption impacts, prioritize essential functions, and provide strategic recommendations to minimize downtime.</p> </li> <li> <p>Lead Continuity Testing: Organize, execute, and evaluate simulation exercises to continuously improve plan effectiveness.</p> </li> <li> <p>Ensure Global Compliance: Maintain plans in accordance with contractual and regulatory obligations, with a strong focus on alignment with ISO 22301:2019 and risk frameworks.</p> </li> <li> <p>Incident & Risk Management: Assist in formulating risk mitigation strategies, provide inputs to Risk Registers, and guide teams through live incident response coordination.</p> </li> <li> <p>Promote Risk Awareness: Drive internal understanding through training and engagements, fostering a resilient risk culture across the organization.</p> </li> </ul> What's in it for YOU! <ul> <li> <p>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one;</p> </li> <li> <p>Continuous development through our internal learning platforms and external training;</p> </li> <li> <p>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</p> </li> <li> <p>Modern and comfortable office and relaxing spaces to take a break;</p> </li> <li> <p>Flexible work schedule and life-work balance.</p> </li> </ul> To be successful in this role, the following is needed: <ul> <li> <p>Education: Bachelor's degree in Business, Risk Management, or a related field.</p> </li> <li> <p>Experience: Minimum of 3 5 years of experience in BCM, risk management, or disaster recovery, preferably within a global or multi-national company (BPO experience is a plus!).</p> </li> <li> <p>Technical Knowledge: Strong understanding of risk frameworks and standards, specifically ISO 22301, ISO 31000, and internal controls.</p> </li> <li> <p>Software Skills: High-level IT skills in Windows/Office applications, along with experience using risk management software or data analytics tools.</p> </li> <li> <p>Core Competencies: Excellent communication skills to present complex risk information to non-technical stakeholders, strong analytical and project management abilities, and proven emergency management skills.</p> </li> <li> <p>Mindset: Quick adjustment to new tools and client requirements in a fast-paced environment, with a proactive approach to problem-solving.</p> </li> <li> <p>Languages & Teamwork: Ability to work effectively both independently and within a cross-functional global team; proficiency in a second language is a strong advantage.</p> </li> </ul> <p> <strong>Life at Transcom<br></strong>At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together.</p> <p> <br> </p> <br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.</p><p>Understanding Markets & Maximizing Revenue Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</p><p>Conducting Daily Reservations Sales Activities Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Assists in monitoring group reservation forecast data. Coordinates with sales and Convention Services to process rooming lists and reservation cards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges as needed. Checks daily arrivals to ensure all necessary billing instructions are applied to reservations. Manages wait list and prioritizes order of wait list contacts to be made. Prepares work and maintenance orders.</p><p>Providing Exceptional Customer Service Supports customer loyalty and property s brand standards by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Provides excellent customer service consistent with the daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Sets a positive example for guest relations. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints and disputes following the instant pacification procedures.</p><p>Managing and Conducting Human Resource Activities Monitors reservations sales agents while on phone calls. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees. Creates monthly labor scheduling for team.</p><p>Additional Responsibilities Utilizes applicable intranet for resources and information. Creates contracts as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Education and Experience</h4><p>High school diploma or GED; no work experience required. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job description <div> <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your career at </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">VEO</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our adventure began when NOZ, the European leader in storage, started expanding into Eastern Europe and Africa in 2006. We were immediately inspired by their vision and dynamism.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At VEO, we are committed to finding innovative solutions to help businesses make the most of their unsold inventory, such as past-season collections, short-dated products, and cancelled orders. Efficiency is our guiding principle! And that's not all: we have offices in 9 countries, and we are thrilled to announce the opening of a new office in India in 2024!</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join us and become part of a team committed to values such as dedication, transparency, solidarity, continuous improvement, and competence. These values are not just words; they guide everything we do.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Let's make a difference together!</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We wish to strengthen our Sousse team and recruit a "PRM Assistant, Sousse".</font></font></p> <p> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Main responsibilities:</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Make monthly and weekly corrections on SAP;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality audit & counter-audit;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initial contact and information gathering;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Administrative support.</font></font></p> </li> </ul> <p> </p> <p> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Workplace: Sousse</font></font><br> </u> </p> <p> </p> <p> </p> </div> </div> Job requirements <div> <div> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile:</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a university degree;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good level of French;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent telephone manner and a strong sense of service;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organized, detail-oriented and rigorous;</font></font></p> </li> <li> <p>polyvalent;</p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Teamwork;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress management;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Excel will be necessary;</font></font></p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SAP</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> would be an added bonus.</font></font></p> </li> </ul> <p> <strong> <br> </strong> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The advantages</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> :</font></font><strong> <br> </strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fixed-term employment contract;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Work in an environment where you have the chance to stand out and real opportunities for professional development;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Possibility of traveling;</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attractive salary.</font></font></p> </li> </ul> <p> </p></div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job description </b><div> <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">VEO Worldwide Services is a B2B service provider that has been developing its business in Eastern Europe for 19 years.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We have a vast knowledge base, built up over VEO's 19 years of presence in Central and Eastern Europe. It's there to be used. All you need is the will to make it happen. We can't help you with that will, but for everything else, yes, we can!</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Are you a meticulous and communicative person, attentive to detail? Do you enjoy working with numbers? We encourage you to apply.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are currently looking for a specialist transport company.</font></font></strong> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your main responsibilities will be:</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contact freight suppliers in Europe by phone and email to ensure the continuous provision of logistics platforms and to obtain the logistics information necessary for the organization of transport;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Set delivery dates and times to destination platforms by phone and email;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Inform the Purchasing and Marketing department (on behalf of the client) of blocked orders;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Communicate transport quotes at the request of the marketing department (on behalf of the client);</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Organize the transport of goods from suppliers in Europe to logistics platforms and track orders until the goods are received;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contact current and new carriers to identify the best transport solution in terms of delivery times and transport costs;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contact new carriers specializing in group transport / full truckload / refrigerated transport and specific routes;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Communicate the necessary information to the manager in order to validate transport invoices, pallets and to resolve disputes with carriers;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure the transfer of tasks and knowledge for the drafting of work procedures within the department;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Collect and synthesize preliminary data for the preparation of specific reports;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in the process of improving processes and flows within the department with the aim of streamlining ongoing activities;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To be responsible for complying with legal rules relating to the secrecy and confidentiality of data and information.</font></font></p> <p> </p> </div> </div> Job requirements <div> <div> <p> <strong>Conditions:</strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Academic level: higher education.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Foreign languages: </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French - level B2</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English - level B2</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">-Knowledge of other languages such as German/Spanish/Italian - level C1 is an asset</font></font></p> <p>- Comp tences techniques: Microsoft Office (Excel, Word, Power Point), Outlook Mail.</p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Programs used: SAP, TMS.</font></font></p> <p> <strong>Exp rience:</strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- At least 2-3 years of experience in logistics, transportation and customer service.</font></font></p> <p><br></p> <p> </p></div></div></div></section>
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Join our Team
<br><p><strong>About the Role<br></strong></p><br><br><p>Do you thrive in complex, fast-paced environments and enjoy navigating ambiguity with a global perspective?<br>Group Function Legal Affairs & Compliance (GFLA) in EMEA provides strategic support across commercial, regulatory, governance, and compliance matters, helping drive business success while protecting Ericsson’s interests and reputation.<br>As Group Legal Counsel within the East & North Africa legal team, you will lead and support legal matters across assigned territories, including commercial contracts, corporate and regulatory issues, data protection, competition law, intellectual property, sanctions/trade controls, and dispute resolution. You will partner closely with business and legal stakeholders on high-value customer and supplier contracts, strategic partnerships, corporate transactions, governance, and advisory matters.</p><br><br><p>You will be part of the Customer Unit East & North Africa legal team, reporting to the Head of Legal, Customer Unit East & North Africa. The position will be based within one of the territories in the region.</p><br><br><p><strong><br>What You'll Do</strong></p><br><br><br><p>• Act as a trusted legal advisor, providing practical and strategic guidance that supports business objectives and successful deal execution.<br>• Lead and support negotiations for complex customer, supplier, and partnership agreements.<br>• Identify, assess, and mitigate legal and business risks while enabling growth and transformation.<br>• Advise on corporate governance, regulatory compliance, competition, data protection, intellectual property, and trade control matters.<br>• Build strong relationships across business units, functions, and geographies, fostering collaboration and transparency.<br>• Contribute to capability building through coaching, mentoring, knowledge sharing, and best-practice initiatives.<br>• Support an inclusive, high-performing, and collaborative team culture.</p><br><br><p><strong><br>What You'll Bring</strong></p><br><br><br><p>• Qualified lawyer with at least 7 years of experience in a leading law firm and/or multinational in-house legal environment.<br>• Strong experience in commercial, corporate, regulatory, and compliance matters.<br>• Proven ability to support complex contracts, negotiations, and cross-border business activities.<br>• Strong business acumen and the ability to balance legal risk with commercial objectives.<br>• Excellent communication, negotiation, and stakeholder management skills.<br>• Ability to work independently and influence senior stakeholders across diverse environments.<br>• Experience in the technology or telecommunications sector is an advantage.<br>• Growth mindset, sound judgment, integrity, and commitment to delivering high-quality legal support.</p><br><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Kenya (KE) || Nairobi</p><br><br><p><strong>Req ID:</strong> 785367 </p><br><br><br><br> </div>
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<p><b>At Elanco (NYSE: ELAN) – it all starts with animals!</b></p><br><p><b>As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. </b> <b><span>At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.</span></b></p><br><p><b>At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.</b></p><br><p><b>Making animals’ lives better makes life better – join our team today!</b></p><br><p><b>Your Role:</b></p><br><p>Office Maintenance Assistant</p><br><p>As Office Maintenance Assistant, you will help maintain a clean, safe, and organized site-based office environment that supports employee wellbeing and daily operations. In this role, you will be responsible for office cleanliness, hygiene supply replenishment, basic facility support, and reporting maintenance needs while working with employees and external service providers as needed.</p><br><p><b>Your Responsibilities:</b></p><br><ul><li>Maintain cleanliness and hygiene standards across workstations, meeting rooms, kitchen areas, restrooms, floors, windows, and common spaces.</li><li>Replenish office and hygiene supplies, organize storage areas, and assist with basic office maintenance while reporting any issues identified.</li><li>Support day-to-day office logistics and general workplace upkeep as needed.</li><li>Ensure compliance with hygiene, health, and safety standards at all times.</li><li>Collaborate with employees, external service providers, and the Country Manager to support a pleasant and well-maintained workplace.</li></ul><p><b>What You Need to Succeed (minimum qualifications):</b></p><br><ul><li>Reliable, punctual, and professional approach to work.</li><li>Strong attention to detail and ability to work independently to manage daily tasks efficiently.</li><li>Team spirit and positive attitude.</li></ul><p><b>What will give you a competitive edge (preferred qualifications):</b></p><br><ul><li>Previous experience in office maintenance, cleaning, or facility support is preferred.</li></ul><p><b>Additional Information:</b></p><br><p><b>Part-time role - 20h/week.</b></p><br><p>Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!</p><br><p><span><span><span><span><span><span><span>Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status</span></span></span></span></span></span></span></p><br><p>Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Designing, implementing, and managing global learning and capability development initiatives for defined target groups</p><p>Defining and monitoring global learning standards, processes, and qualification frameworks</p><p>Supporting the governance and continuous improvement of LEONI s Learning Management System (LMS)</p><p>Designing and deploying global learning offerings, blended learning formats, and learning catalogues aligned with business priorities</p><p>Managing learning providers, digital learning tools, and selected learning content processes</p><p>Supporting global skills and competency management initiatives, including qualifications and skills frameworks</p><p>Acting as an internal consultant and subject matter expert for learning experience and capability development topics</p><p>Supporting business stakeholders and HR functions with learning-related development concepts and initiatives</p><p>Facilitating selected training sessions, workshops, and enablement programs as an internal trainer or coordinator</p><p>Monitoring learning effectiveness and supporting continuous improvement of learning processes and solutions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Human Resources, Psychology, Business Administration, Education, or a related field</li><li>Experience in learning & development, digital learning, talent development, or related HR areas in an international environment</li><li>Knowledge of digital learning solutions, LMS platforms, blended learning formats, and modern learning methodologies</li><li>Experience with skills and competency frameworks, learning programs, or structured development models</li><li>Strong communication, presentation, and stakeholder management skills across cultures and organizational levels</li><li>Strategic and conceptual thinking combined with the ability to deliver operational results</li><li>Fluent English skills (minimum B2 level); additional languages are an advantage</li><li>Proficiency in digital tools, content creation, and HR technologies is considered an advantage</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste Audit: - Is overall responsible for all internal QM and external audit certifications (QM & SHE) within the production facility - Plans and ensures the follow-up for the internal audit plan within the organization - Performs audits to comply with internal defined standards as well as safety and environmental regulations - Verifies the effectiveness and the generalization of the corrective and preventive actions resulted from external and internal audits - Maintains the auditors qualification and performs the required auditors re-qualifications according to LEONI standards and customer requirements - Ensures the compliance of the plant facility systems with customer regulations, IATF 16949, ISO 45001 and ISO 14001 and all local regulations Methods: - Ensures with the Quality Operations team the identification and presentation of lessons learned and best practices - Secures the evaluation of local application of lessons learned and best practices and checks continuously their implementation as well as their effectiveness - Develops training programs in accordance with the global qualification matrix based on LEONI, customer requirements and local regulations - Trains and coaches the organization for sufficient level of knowledge in Quality standards, tools and methods (e.g. 8D, QRQC, PDCA, QIP, PPAP, AQP, PFMEA, MSA, etc. ) - Ensures the availability of required number of trainers within the organization to perform quality tools training - Assesses the respect of customer specific requirement and LEONI orientation towards FMEA tool (Updates, IS classification, Quotation respect, etc.) - Organizes Quality contests within production facilities (e.g. QRQC competition, Best Lessons Learned, etc.)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in a scientific field 3 years in Quality Management English required (C1)</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><b> Job Description </b><br> <ul> <li> <p>Have an Important role in defining Glovo s local Marketing strategy, adapting the global playbook to local needs. </p> </li> <li> <p>Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement</p> </li> <li> <p>Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets.</p> </li> <li> <p>Track the Market dynamics and competitor activities.</p> </li> <li> <p>Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams</p> </li> <li> <p>Own the tracking and expenditure of the Marketing budget for the country. </p> </li> <li> <p>Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. </p> </li> <li> <p>Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales.</p> </li> <li> <p>Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements.</p> </li> <li> <p>Communicate and simplify concepts to the audience's needs</p> </li> </ul><b> Qualifications </b><br> <ul> <li> <p>Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field</p> </li> <li> <p>3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. </p> </li> <li> <p>Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels</p> </li> <li> <p>Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus </p> </li> <li> <p>Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation).</p> </li> <li> <p>Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities</p> </li> <li> <p>Hands-on attitude: You ll have to roll up your sleeves!</p> </li> <li> <p>Proficiency in English </p> </li> <li> <p>Ninja expertise with Excel / Google Sheets (is a must)</p> </li> <li> <p>Strong consumer understanding skills</p> </li> </ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> <strong>YOUR MISSION</strong> </p> <p>You will be directly handling the relationship with our top partners and you will be responsible for the growth, operational excellence, and all the marketing plans. You will be liaising with the most highly regarded brands, stores, and restaurants in the country. </p> <p> <strong>THE JOURNEY</strong> </p> <ul> <li> <p>Establish excellent relationships with Glovo s top partners through consistent and proactive communication, identifying their needs and building engagement (Partner s meetings and business reviews);</p> </li> <li> <p>Lead strategic Joint Business Plan negotiations with top partners ;</p> </li> <li> <p>Evaluate, follow up, and build reports of your portfolio and KPIs periodically. Be proactive and data-driven enough in order to improve operational KPIs with partners;</p> </li> <li> <p>Prepare deep dive analysis on Glovo s business topics and designs action steps;</p> </li> <li> <p>Draw and execute plans, making your partners grow through promotions, marketing activations, and menu performance;</p> </li> <li> <p>Take action to reach your goals and company OKRs. (Growth, Revenue, Ops);</p> </li> <li> <p>Increase Glovo s revenue through commission renegotiation and selling Glovo s assets;</p> </li> <li> <p>Interact with other areas (operations, marketing, finance) to make sure that we are giving the best possible service to your partners.</p> </li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> <strong> WHAT YOU WILL BRING TO THE RIDE</strong> </p> <ul> <li> <p>2+ years of experience in high-performance and fast-paced environments </p> </li> <li> <p>Master's degree in Business, Sales, Marketing, Engineering, Supply Chain, or Finance.</p> </li> <li> <p>Strong business acumen</p> </li> <li> <p>Data-driven,organized and obsessed with detail and accuracy</p> </li> <li> <p>Hands-on and autonomous</p> </li> <li> <p>Have excellent communication skills</p> </li> <li> <p>Ability to influence stakeholders to help achieve your goals</p> </li> <li> <p>Proficiency in French & English is a must.</p> </li> </ul> <p><br></p> <p> <strong> </strong></p></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<div>As part of the development of our activity and the strengthening of our partner network, we are looking for an Account Manager-Market. You will be responsible for managing and developing a portfolio of strategic partners, with the objective of optimizing their performance on the platform while building long-term, high-quality, and mutually profitable relationships.</div>
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<div> <strong> <u>Main Mission</u> </strong> </div>
<div>Ensure the management, monitoring, and development of a partner portfolio in order to maximize their performance on the platform and guarantee a sustainable, high-quality, and profitable collaboration.</div>
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<div> <u> <strong>Responsibilities:</strong> </u> </div>
<div>- Develop and maintain strong, long-lasting relationships with portfolio partners.</div>
<div>- Monitor and analyze partner performance.</div>
<div>- Design and implement action plans to improve overall performance.</div>
<div>- Ensure proper execution of commercial activations and promotions negotiated with partners.</div>
<div>- Support and train partners.</div>
<div>- Handle partner complaints and resolve disputes in coordination with internal teams.</div>
<div>- Identify and develop upsell and cross-sell opportunities with existing partners.</div>
<div>- Produce regular performance reports.</div>
</div> <div> <div> Requirements <div> <div> <div>- Minimum of 3 years of experience in account management, Retail, sales, or a similar role.</div>
<div>- Bachelor s degree (or equivalent) in business, marketing, management, or a related field.</div>
<div>- Excellent interpersonal and analytical skills.</div>
<div>- Ability to work with cross-functional teams.</div>
<div>- Strong results-driven and performance-oriented mindset.</div> </div> </div> </div> </div> <div> <div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div> </div></div></section>