وظائف انظمه المراقبه CCTV - جنين فلسطين

<p>Technical support and device maintenance technician at an online sales company and e-commerce store.</p> <p><strong>Tasks and Responsibilities:</strong></p> <ul> <li>Inspecting and diagnosing faults in small electrical appliances.</li> <li>Performing maintenance, repairs, and replacing damaged parts.</li> <li>Recording faults, repairs, and submitting necessary reports.</li> <li>Communicating with customers and responding to their inquiries professionally and courteously.</li> <li>Receiving customer complaints and issues and following up until resolution.</li> <li>Providing initial technical guidance to customers.</li> <li>Coordinating with the maintenance department and technicians to address faults.</li> <li>Tracking maintenance requests and updating customers on request status.</li> <li>Recording customer data and notes in the system or approved records.</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Previous experience in maintaining electrical and electronic devices.</li> <li>Good knowledge of electrical circuits and connections.</li> <li>Ability to diagnose and efficiently resolve faults.</li> <li>Precision, commitment, and ability to handle work pressure.</li> <li>Preferred: Certification or training in electricity and maintenance.</li> <li>Excellent communication and customer service skills.</li> <li>Ability to understand technical issues and explain solutions in simple terms.</li> <li>Proficiency in using computers, communication software, or customer service systems.</li> <li>Quick response, patience, and good interpersonal skills.</li> <li>Preferred: Previous experience in technical support or customer service.</li> </ul> <p><strong>Important:</strong> This position is not for beginners or those with only basic knowledge. We are looking for experienced professionals in maintenance work.</p> <p>Please do not send your CV if you do not meet the above experience requirements, as non-compliant applications will not be considered.</p> <p>Interested candidates should send their CV with their first name in the email subject to the following email address: <strong>[ ]</strong></p> <p>We welcome experienced and competent professionals to join our team.</p>