DAI is seeking highly qualified candidates for the following position:

Monitoring, Evaluation & Learning (MEL) Officer

Project: Small and Medium Enterprise Assistance for Recovery and Transition (SMART)

Expected Start Date: ASAP

Level of Effort: Full-time

Location: Ramallah, Palestine

Background

The purpose of Small and Medium Enterprise Assistance for Recovery and Transition (SMART) Activity (SMART Project) is to rapidly recover the Palestinian small and medium enterprises (SMEs) and put them on a path to revitalization following the unprecedented COVID-19 crisis. SMART helps SMEs regain productivity, grow and expand. It promotes economic growth and self-reliance in the West Bank and Gaza.

Purpose The MEL Officer will be a key member of the MEL and Communication team, responsible for managing data collection, analysis, and monitoring and evaluation activities across the project. This role supports the implementation of MEL strategies to ensure the project’s performance is effectively tracked and reported. The MEL Officer will coordinate with SMART team to collect and analyze MEL data, contributing to data-driven decision-making and continuous learning. Key Duties and Responsibilities  Support comprehensive performance monitoring systems to track progress of all activities and outputs, providing relevant and timely information to stakeholders. Track internal and external indicators in DAI’s proprietary project database (TAMIS). Establish baselines for reporting and support the establishment of reporting procedures in compliance with USAID and DAI policies. Use tools for data collection, design, and implement surveys, and other data collection tasks. Track project progress and analyze outcomes and impacts to facilitate data-driven decision-making, ongoing learning, and program adjustments. Prepare performance data reports for USAID deliverables, ad hoc requests, and project management. Document and disseminate evidence and analytic results from MEL, evaluation reports, meeting notes, decisions, and follow-ups from learning engagements. Track, measure, and record targeted results and indicators in the MEL plan to provide metrics for assessing project performance. Ensure gender, youth, and student-related data are tracked, recorded, and reported properly. Support data reporting for USAID databases. Coordinate between MEL, communications, and technical teams. Develop and adapt tools for data collection; design and implement surveys, including overseeing baseline, mid, and end-of-project surveys. Perform other tasks as assigned. Design and conduct site visits/interviews for data collection and program tracking. Assist in overseeing the editing and revision of narrative reports after site visits, including sections on recommendations for the improvement and analysis of programmatic progress. Design questionnaire and surveys for data collection. Assist in Develop application forms and design a Formsite for each program. Qualifications Bachelor’s degree in Economics, public or business administration or management, statistics, or related field, or equivalent work experience.  At least 4 years of MEL data collection experience. Experience working with USAID or other international donors highly preferred. Experience with MEL tools and systems for workforce development projects preferred. Experience with qualitative and quantitative MEL data analysis required.  Strong communication skills - both written and oral. Must have excellent English and Arabic language proficiency, verbal and written. Reporting  The MEL Officer will report to the Senior MEL Manager.