Description
At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
Line of Service
Industry/Sector
Specialism
Management Level
Associate
Job Description & Summary
The Hotel Invoice Collection Associate sits within the Travel Ops team and is responsible for maintaining meticulous records and obtaining tax-compliant invoices for all hotel stays booked by our employees during their business trips.
The Hotel Invoice Collection Associate manages all day to day activities related to Invoice collection , booking tracker & data.
Other admin day to day tasks - travel related as relevant.
- Tax Compliant Invoice Collection : Contact hotels within 5 working days after each employee's checkout to obtain tax-compliant invoices for all business stays. Appropriate follow up action taken for delayed invoices as relevant.
- Monitor Tracker Data : Regularly update and maintain our internal tracking system to stay current with employee hotel stays and expenditure data.
- Reporting: Generate and provide reports based on collected invoice data, ensuring accuracy and timeliness.
- Communication: Collaborate with hotels and team members, both through online booking tools and direct communication, to secure required invoices.
- Dashboard Proficiency: Utilise dashboard tools and online hotel booking platforms efficiently to track and manage reservations and invoices.
- Documentation: Maintain well-organised records of all invoices and related communications.
- Coordinating with PwC Finance Team : Coordinate and work closely with the PwC finance team to ensure tax-compliant invoices are booked and payments are processed on time to payment provider card companies.
- Hotel Relationship Management: Cultivate and maintain positive relationships with all hotels, particularly their back-office teams, to ensure the timely collection of invoices.
- Collaboration with Travel Management Company: Work in conjunction with our travel management company and payment providers, such as Conferma Snap tools, to monitor data and secure invoices on time.
- Process Improvement: Identify and recommend process improvements to enhance efficiency and effectiveness in invoice collection.
Education
Language
- Fluency in English required, proficiency in Arabic is an advantage
Overall Experience
- 2+ years of overall experience
Specific Experience
- Experience in Tax compliant Invoice Collection, preferably in the travel field.
Knowledge and Skills
- Proven customer service experience with Excellent communication skills, both written and verbal.
- Previous experience in a similar role involving data tracking and invoice collection is highly advantageous.
- Proficiency in using dashboard tools and online hotel booking platforms is essential.
- Strong organisational and time management skills with an ability to meet deadlines consistently.
- Attention to detail and a commitment to maintaining accurate records.
- Proactive problem-solving skills and a dedication to process improvement.
- Knowledge of tax regulations and compliance is a plus.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date