- Deals with customer inquiry, suggestion, complaints and feedback via email, various social platforms, and phone calls.
- Take ownership of customer issues and ensure customer satisfaction.
- Collaborate with the team to ensure customer service is being delivered effectively.
- Develop a strong relationship with customers to ensure that company receive positive feedback online.
- Making reservations via email or telephone for B2B/B2C customers based on their various requirements.
Skills
Position Title: Customer Service Associate
Employment Type: Full Time
Salary: up to 9K AED all-inclusive depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A dynamic entertainment enterprise pioneering the future of immersive entertainment in UAE and KSA.
Qualifications:
- Open to UAE nationals
- 23 to 40 years old
- Minimum 1 year of experience in the similar role within entertainment and hospitality industry
- Immediate joiners will be prioritized