# Job Description: Administrative Secretary at an Educational Center

**Working hours:** Part-time – 20 hours per week
**Work location:** Al-Baloa, Ramallah and al-Bireh
**Direct supervisor:** Center Director

## Job Objective

Organize daily administrative tasks at the center, follow up on students, inquiries, and registrations, and ensure smooth and professional workflow.

## Main Tasks

1. Receive students, parents, and visitors.

2. Answer calls, WhatsApp messages, and emails.

3. Provide approved information about courses, schedules, and fees.

4. Register data of those interested in courses and follow up until registration or decline.

5. Register students and organize and update their files and data.

6. Organize course schedules, halls, trainers, and placement tests.

7. Monitor student attendance and absence and communicate with them when needed.

8. Collect fees, issue receipts, and record payments and outstanding balances.

9. Send schedules, reminders, and announcements to students and trainers.

10. Prepare classrooms, materials, and necessary handouts for lessons.

11. Receive feedback and complaints and handle daily administrative matters.

12. Organize the office, files, stationery, and center facilities.

13. Prepare certificates, administrative reports, and databases.

14. Coordinate between students, parents, trainers, and management.

15. Perform any other administrative tasks as required by center management within the scope of work.

## Key Requirements

* Diploma or bachelor’s degree, university students may be considered.
* Proficiency in using computers and Word and Excel.
* Good level of English.
* Good skills in communication, organization, and follow-up.
* Precision, responsibility, and punctuality.
* Ability to work independently and handle daily tasks.
* Maintain confidentiality of student and center information.
* Professional appearance and behavior.