Job Title Programme Assistant (Field Operations)

Expected Contract Duration 3 months (extendable)

Duty Station Gaza City and the North Governorate (North of Wadi Gaza)

Number of vacant positions 2

Dead Line of Submission 22 December 2024

CTG overview      

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilize at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organizations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more.

BACKGROUND

 The 2024 Flash Appeal identified 3.3 million Palestinians as requiring assistance in the OPT with the majority (2.3 million) in the Gaza Strip and an estimated 1 million in the West Bank. The current conflict in the Gaza Strip, which started on 7 October 2023 led to mass displacement and disruption of basic services such as food, nutrition, health, water and sanitation services. This has resulted in an unprecedented increase in the number of people in need. A multi-stakeholder working group undertook an analysis of available data on the drivers of acute malnutrition which revealed that over 90% of children experienced one or more diseases, 90% of children 6 – 23 months and pregnant and breastfeeding women and girls facing diminished access to both quality and quantity of diets. Screening data has also revealed a rapid deterioration in nutritional status of children 6 – 24 months in Gaza. The situation requires robust coordination, technical and operational support for immediate as well as longer-term response to prevent further deterioration of the nutritional status of the vulnerable groups.

 ORGANIZATIONAL CONTEXT

The Programme Assistant (Field Operations) in Gaza City will be responsible to support programme operations in a defined area of geographic responsibility within the Gaza strip, namely Gaza City and the North Governorate, working closely with a small team to ensure field level implementation across several different intervention types and modalities and in daily coordination with partners and other our teams in the Gaza operation. They will report to the Head of Area.

JOB PURPOSE

The post holder will be responsible for real-time monitoring of programme implementation, supporting planning, adaptation, and learning – including the review and use of qualitative and quantitative data for operational improvement. They will be responsible for ensuring that implementation of activities is taking place as planned and in line with our standards. They will support coordination with cooperating partners and ensure a seamless flow of information between them and our team.   

KEY ACCOUNTABILITIES (not all-inclusive)

1. Contribute towards the development and accompany implementation of a wide variety of projects, ensuring our objectives are reached.
2. Build, develop, and maintain good working relationships and coordination with cooperating partners (CP) to facilitate implementation of programmes.
3. Coordinate internally to understand the different programmes status and define monitoring priorities.
4. Conduct systematic supervision visits to programme sites to assess adherence to protocols/take corrective measures if needed, and identify/address challenges faced to ensure smooth running of activities.
5. Conduct or support process monitoring for our activities of all modalities, in accordance with established plans based on sample size and monitoring requirements. This includes: Structured surveys; semi-structured beneficiary interviews; post distribution monitoring visits at household beneficiaries’ level; qualitative data collection through key informant interviews and focus group discussions.
6. Report findings and observations to supervisor for timely resolution of problems and to ensure that the quantity distributed, and the quality of the operation is in line with our standards.
7. Prepare field mission reports to document programme implementation.
8. Coordinate with CPs to ensure their stock reports are up to date, their targets are met, and their reporting obligations are fulfilled.
9. Track commodity losses and timely inform the relevant units accordingly.
10. Support in compiling and maintaining accurate information on the programme status (e.g. food resource needs/utilization/dispatches, CP geographical coverage, contact list, etc.).
11. Receive and address Monitoring & Evaluation (M&E) and Community Feedback Mechanisms (CFM) recommendations directly with CPs to ensure WFP standards are constantly upheld.
12. Support CPs in implementing the assistance modality transition from in-kind to CBT.
13. Work and exchange information with other units internally, and externally with all relevant counterparts to support effective collaboration, implementation, and monitoring of ongoing project activities.
14. Other duties as required.

 4Ps CORE ORGANISATIONAL CAPABILITIES

 Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate our Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of our activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve our mission.

 People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach and provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation and creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across our units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile and adaptable: Develops an understanding of the value of our teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value our brings to partnerships: Aligns own activities with supervisor’s priorities to fulfil internal and external partner needs.
  
  

STANDARD MINIMUM QUALIFICATIONS Education: Postgraduate degree or Bachelor in International Affairs, Law, Economics, Nutrition/Health, Agriculture, Social Sciences, Business Administration, Public Policy and/or Management or another discipline relevant to international development or humanitarian assistance. Language: Arabic mother tongue and proficiency in English, both oral and written. OTHER SPECIFIC JOB REQUIREMENTS 3 years of experience working in the field of Programme, operations, or other project level implementation, coordination, review, and management. Good understanding of the programme design and capacity to contribute to the achievement of its defined objectives. Strong working experience with cooperating partners and ability to coordinate activities with multiple actors. Good working experience at the community level and strong field exposure. Good writing skills in English and elementary data analysis skills. Knowledge of the context and cultural considerations. DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE Strong organizational skills, time-management, and ability to carry out multiple tasks successfully. Solid-interpersonal and communication skills. Ability to communicate easily with technical teams (e.g. Supply Chain, Nutrition, Monitoring & Evaluation, etc.). Ability to contribute to the implementation of programmes. Good knowledge and practical experience in data record keeping, reporting, and data analysis.