1. Answering inbound calls of applicants/Customers.
2. Call resolution by giving correct and timely information.
3. Communicating with the customers in a polite and helpful manner over the phone.
4. Constantly updating self on product/process knowledge
5. Promoting/upselling Value Added Services as per the set targets.
6. Achieving monthly targets by up selling of services.
Skills
- Working experience in products/services upselling
- Excellent communication and interpersonal skills.
- Working Experience in sales/customer service for at least an year.
- Flexibility in working hours
- Should be a team player
- Should be a Graduate in any discipline.