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3 Results Found call center tools

Hidden Name

10+y of Exp

Senior Service Efficiency Specialist، Senior Customer Experience Specialist، Operational Excellence Specialist، Senior Digital Channels Specialist، Senior Operations Support Specialist. Saudi, Riyadh | 33 yrs. old

Hidden Name

Senior Service Efficiency Specialist، Senior Customer Experience Specialist، Operational Excellence Specialist، Senior Digital Channels Specialist، Senior Operations Support Specialist.
10+y of Exp Saudi, Riyadh 33 yrs. old
Working but looking for new opportunities
Applicant Tracking Systems (ATS) SAP System Optimization Process Improvement Tools Cross-department Coordination Data Analysis & Reporting Electronic Channels Management +11 +15 +14

Hidden Name

1-3y of Exp

Customer service Egypt, Minia | 24 yrs. old

Hidden Name

Customer service
1-3y of Exp Egypt, Minia 24 yrs. old
Unemployed. Looking for a job
CRM systems Ticketing systems Microsoft Office (Excel, Word, PowerPoint) Call center tools Multichannel communication (Phone, Email, Live Chat) Reporting and KPIs (FCR, AHT, CSAT, NPS) +6 +10 +9

Hidden Name

1y of Exp

Customer Service Qatar | 32 yrs. old

Hidden Name

Customer Service
1y of Exp Qatar 32 yrs. old
Working but looking for new opportunities
MS Office (Word, Excel, PowerPoint, Outlook) CRM systems call center tools Escalation Management Debt Negotiation Passenger Flow Optimization +6 +10 +9