Job Title: Branch Manager

Location: UAE

Job Summary: Dayaco Prime, a leading provider of automotive and industrial solutions, is seeking a proactive and experienced Branch Manager to oversee our operations in the UAE. The Branch Manager will lead a dedicated team, drive sales growth, ensure operational efficiency, and deliver exceptional customer service. This role offers an exciting opportunity to make a significant impact and contribute to the success of our organization.

Key Responsibilities:

1. Leadership and Team Management:

• Lead, mentor, and motivate the branch team to achieve sales targets and operational objectives.
• Foster a positive work environment that encourages teamwork, collaboration, and accountability.
• Conduct regular performance evaluations, provide feedback, and facilitate training programs to develop team members.

1. Sales and Business Development:

• Develop and execute sales strategies to drive revenue growth and expand market share.
• Identify new business opportunities, cultivate relationships with key clients, and negotiate contracts to secure sales.
• Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and innovation.

1. Operational Excellence:

• Oversee day-to-day branch operations, including inventory management, logistics, and customer service.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Implement process improvements to enhance efficiency, reduce costs, and optimize resource utilization.

1. Customer Relationship Management:

• Build and maintain strong relationships with customers, addressing their needs and concerns promptly and professionally.
• Resolve escalated customer issues and complaints, demonstrating a commitment to customer satisfaction and retention.
• Proactively seek feedback from customers to identify opportunities for service improvement and product enhancement.

1. Financial Management:

• Manage branch budget and expenses, monitoring financial performance against targets and KPIs.
• Analyze sales data, market trends, and operational metrics to make informed decisions and drive profitability.
• Prepare regular financial reports and forecasts for senior management review.

Contract Details:

• Working Days: 5 days per week
• Work Location: Onsite, not remote
• Contract Duration: 2 years, subject to performance evaluation
• Visa Sponsorship: Provided by the company
• Probation Period: 3 months, extendable if necessary
• Annual Leave: 30 calendar days per annum
• WPS (Wage Protection System) will be provided.
• UAE driving license and fluency in English; Arabic language proficiency is a plus.
• This role presents an exciting opportunity for a dynamic and results-oriented individual to lead our branch operations and drive business growth in the UAE market. If you are passionate about delivering excellence and thrive in a challenging yet rewarding environment, we invite you to join our team at Dayaco Prime

Skills

Qualifications and Experience:

• Bachelor's degree in business administration, management, or related field; MBA preferred.
• Minimum of 5 years of experience in branch management, sales leadership, or related roles, preferably in the automotive or industrial sector.
• Proven track record of achieving sales targets, driving revenue growth, and managing operational performance.
• Strong leadership skills, with the ability to inspire and motivate a team to achieve excellence.
• Excellent communication, negotiation, and interpersonal skills.
• Sound understanding of financial principles, budgeting, and P&L management.
• Proficiency in MS Office suite and CRM software.
• UAE driving license and fluency in English; Arabic language proficiency is a plus.