Key Responsibilities:

·        Manage and oversee the daily operations of the insurance department, ensuring adherence to company policies and procedures

·        Develop and implement strategies to improve operational efficiency and effectiveness

·        Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and take appropriate action

·        Provide leadership and guidance to the team, including training and development, performance management, and goal setting

·        Collaborate with other departments to ensure seamless coordination and communication

·        Stay up-to-date with industry trends, regulations, and best practices, and ensure compliance

·        Manage relationships with key stakeholders, including clients, vendors, and regulatory bodies

·        Prepare and present reports on departmental performance, budgets, and forecasts

·        Identify and implement process improvements to enhance productivity and customer satisfaction

·        Handle escalated customer issues and complaints, ensuring timely resolution

Skills

·        Requirement open for Indian nationals

·        Required Bachelors / Master's degree in related field

·        Strong knowledge of insurance products, processes, and regulations

·        Required experience  of 5-10 years in related field