Sales Support - Technical Sales Engineer
The NISBAU group of companies, headquartered in Nasr City, Egypt, has a rich heritage in the development and manufacturing of concrete and building material mixing plants for over two generations. Our cutting-edge products and extensive expertise are recognized worldwide. We offer a comprehensive range of mobile and stationary plant technologies, complemented by comprehensive engineering services.
The Sales Support position at Nisbau is an exciting and dynamic opportunity. As a Sales Support Representative, you will be an integral part of the sales process, working closely with our Sales Managers. Your role will involve managing internal transactions, from order placement to order fulfilment and processing. You will be responsible for order management, communication with clients, and preparing offers. In this position, you will collaborate extensively with the internal production team to ensure seamless coordination and timely delivery.
Key Responsibilities:
• Facilitate alignment between sales, procurement, and production to ensure optimal delivery reliability.
• Manage the RMA (Return Merchandise Authorisation) process, both internal and external, including registration and settlement
of complaints.
• Handle administrative tasks related to order processing, from intake to invoicing and shipping.
• CRM
• Provide support to Sales Managers as needed
What We Offer:
• Stable and long-term employment with a reputable employer in the capital goods industry, operating in an international setting.
• Engaging and diverse job scope with opportunities for personal and professional development.
• Modern workplace within a constructive and collaborative environment.
• Attractive remuneration package, including travel allowances for public transport, employee parking, fresh fruit, and sports activities
• Regular feedback sessions and employee events.
• To apply, please submit your complete application documents, including your salary expectations and earliest possible starting
date.
Requirements:• Completed Bachelor's or Master's degree in Mechanical Engineering (or comparable qualification) or business/economics or a related field.• Commercially oriented, well-organised.• Proactive, flexible, and energetic.• Strong prioritisation skills.• Enjoy taking on a coordinating role and possess excellent problem-solving abilities.• Team player with a proactive and initiative-driven mindset.• Strong command of spoken and written English; solid understanding of German is highly desirable but not mandatory.• Proficient in using MS Office applications.• Able to learn quickly, a team player, reliable, and able to work independently with a careful and accurate approach. •Minimum 1 year of professional work experience in a similar role or relevant working environment.