Duties and Responsibilities: 

• Assisting the Management Team and provide support as necessary.
• Manage and leads the subordinates reporting to him/her to achieve targets and objectives set by the Company.
• Set targets and objectives to subordinates and monitor and evaluate the respective levels of performance.
• Handle and delegate administrative tasks required by this post
• Induction training of new staff on sales & customer service.
• Generate weekly sales reports / short shipments and delivery performance & track metrics.
• Dispute freight and quantity discrepancy debit notes with customers
• Support finance with various tasks such as system & price updates for all products
• Issuing credit notes in connection with all customer returns. 
• Make sure that all shipments leave on time.
• Work within Environmental and Health & Safety requirements procedures.
• Work within the Quality Management System requirements and procedures including Certification and Customer requirements.
• Arrange with materials management principal flew of materials, monitor and report the missing materials will affect the sales target
• Make sure to achieve the annual Co. strategy and report to high management level 
• Customer service and sales team annual assessment 
• Ensure customer requirement are met by providing required correct logistic information in time