Category Advisor

Brandvenue is looking for Category Advisors on behalf of a new client in Hurghada Airport 

Do you see yourself working for a multinational company with more than 57.000 employees around the world and offices in 200 countries?

Do you want to be the face of a company and be at the touchpoint of consumers?

Are you willing to advise our consumers about Global Tobacco Brands?

Do you prefer to talk and interact with people?

Then we invite you to explore the job opportunity as Category Advisor for a client of ours.

Category Advisor – the role :

Working with the local key account manager, you are the eyes and ears of our client in Hurghada airport.

You will be working at airport shops, having the main task of informing and aiding customers in their choices within the tobacco product category.

Responsibilities :

Customer service

• Approaching possible consumers in a responsible way, within regulation and in a pleasant way.
• Help and inform the consumers ascertaining their needs, interacting with confidence and clarity.
• Build and maintain contact with regular travelers.

Driving sales

• Increasing product sales, with emphasis on the represented brand, as well as cross-category sales
• Make sure that the products are available and attractively displayed in the shop
• Support monthly sales targets set for the category, brands, etc.

Category support

• Continuously ensure that products are not out-of-stock
• Maintain agreed planogram for the brands

Communication

• Maintain a strong and healthy relationship with the customer and other outlet staff
• Ensure open and regular communication with key report contact of issues/highlights
• Provide information about special and interesting customer behavior

Key Success Factors:

• Achieve specific targets
• Complete the required reports
• Excellent attendance
• Be professional in appearance and attitude at all times during the job
• Effective customer engagement; direct contact and dialogue
• Communicate in a responsible way and benefits within regulation
• Take full ownership of your tasks and responsibilities

Qualifications:

• Professional and well maintained appearance
• Strong selling skills - Speak French, English and local language on a professional level. German or russian is also a plus.
• Previous experience in a retail or customer service is an advantage
• Knowledge and passion for brands and their importance
• High degree of self-initiative
• Excellent communication and influencing skills
• Customer service proactive attitude

Send us a cover letter in English, telling us why you are interested in this position with your CV and a representable photo and remember to include your contact info in your CV (mail-address, phone number and eventual skype contact)