Palco is a big regional distribution and import company who have a chain active in Palestine, and operates several business lines over all the Palestinian cities. A Palco company working in FMCG desires to hire an E- Commerce Officer:

 Job brief

“(E- Commerce Officer) is a person who will create and implement strategies that make online transactions possible. You will organize, develop, and execute website marketing plans.”

Responsibilities:

E-commerce officer require a blend of technical, analytical, and interpersonal skills. Some key skills and tasks include:

  1. Digital Marketing Knowledge: Create and implement online marketing strategies to drive traffic and sales.
  2. Website Management: Oversee the functionality and user experience of the e-commerce platform.
  3. Data Analysis: Analyze customer behavior, sales data, and website metrics to make informed decisions.
  4. SEO Optimization: Implement SEO techniques to improve the visibility of the online store in search engine results.
  5. Content Management: Develop and manage product listings, ensuring accurate and appealing product descriptions.
  6. Customer Relationship Management (CRM): Utilize CRM tools to enhance customer engagement and satisfaction.
  7. Payment Processing: Ensure secure and efficient online payment processes.
  8. Inventory Management: Monitor and maintain optimal stock levels, preventing overstock or stock outs.
  9. Cybersecurity Awareness: Stay updated on security measures to protect customer data and the online store.
  10. Social Media Management: Utilize social platforms to promote products and engage with customers.
  11. Problem-Solving: Address customer inquiries, troubleshoot issues, and find solutions to improve the overall customer experience.
  12. Adaptability: Stay current with e-commerce trends and technology to adapt strategies accordingly.
  13. Collaboration: Work with cross-functional teams such as marketing, IT, and logistics for seamless operations.
  14. Analytics Tools Proficiency: Use analytics tools like Google Analytics to track website performance and user behavior.
  15. Multichannel Integration: Explore opportunities to expand the business by integrating with various online sales channels.
Post date: Today
Publisher: Jobs
Post date: Today
Publisher: Jobs