F&B Supervisor

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Marrakech, Morocco F&B Service 2479 Amanjena

Job Description

POSITION OVERVIEW
The F&B supervisor oversee all restaurant operations to ensure that restaurants run smoothly.

RESPONSIBILITIES

Supervise and oversee the restaurant operation to maintain service standards Check on guests’ satisfaction levels and properly handle feedback and follow-up Perform opening and closing duties as assigned Assist F&B management in conducting daily shift briefings to update and disseminate relevant information to restaurant employees Assist in employees’ development, counselling and resolving staff conflict Report any complaints, incidents or any other irregularities to F&B management Ensure that operating equipment is maintained and service and storage areas are kept safe and clean Maintain quality control for all food served Train new employees and provide ongoing training for restaurant staff Manage the work schedules of restaurant’s staff To ensure that guests receive the attention and service they require Perform trainer tasks and conduct training for restaurant staff as assigned by F&B management To motivate, coach and project a positive attitude at all times Help manage employees’ performance appraisals Attend P&L meetings Assist other Food & Beverage Outlets in their operations within peak times when needed Carry out any other duties as and when assigned by the F&B management

QUALIFICATIONS

Minimum 2-3-year experience in a 5-star luxury hotel or resort and well trained in F&B operations Strong inter-personality, leadership, and creative skills Ability to perform under pressure * Proficient in English and French communication and experience with MICROS system